Privacy Policy

Last updated: June 14, 2025

Electric Hoot operates this store and website, including all related information, content, functionality, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Electric Hoot is powered by Shopify, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal information we collect or process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or that has been anonymized, such that it cannot identify or reasonably be linked to you. We may collect or process the following categories of personal information, including inferences drawn from that personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact information, including your name, address, billing address, shipping address, telephone number, and email address.
Financial information, including credit card, debit card and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information, including your username, password, security questions, preferences and settings.
Transaction information, including items you view, put in your cart, add to your wish list or purchase, return, exchange or cancel and your past transactions.
Communications with us, including information you include in communications with us, for example, when submitting a customer support request.
Device information, including information about your device, browser or network connection, your IP address and other unique identifiers.
Usage Information, including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Sources of personal information

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us or provide your personal information;
Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers, including when we engage them to enable certain technologies and when they collect or process your personal information on our behalf;
From our partners or other third parties.
How we use your personal information

Depending on how you interact with us or the services you use, we may use personal information for the following purposes:

Provide, tailor, and improve the Services. We use your personal information to provide the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences and items of interest, send you notifications related to your account, process purchases, returns, exchanges, or other transactions, to create, maintain, and otherwise manage your account, arrange for shipping, facilitate any returns and exchanges, allow you to post reviews, and create a personalized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications via email, text message, or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you have previously purchased or added to your shopping cart and other activities on the Services.
Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, harmful, or malicious activities, protect public safety, and secure our Services. If you choose to use the Services and register an account, you are responsible for maintaining the security of your account credentials. We strongly recommend that you do not share your username, password, or other access details with anyone.
Communicating with you. We use your personal information to provide you with customer support, be responsive to you, provide you with efficient services, and maintain our business relationship with you.

Legal Purposes. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in a civil investigation, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.
How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These circumstances may include:

With Shopify, vendors, and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to ask us not to share information about you to show you targeted advertising and marketing based on your online activity with different merchants and websites.
When you ask us or consent to our disclosing certain information to third parties, for example to ship products to you or through your use of social media widgets or login integrations.
With our affiliates or otherwise within our group of companies.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services to you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties who may be located in countries other than the one where you reside, to provide and improve the Services to you. In addition, to help protect, grow, and improve our business, we use certain enhanced features of Shopify that incorporate data and information obtained from your interactions with our store, as well as with other merchants and with Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, as well as with other merchants and with Shopify. In these circumstances, Shopify is the controller of your personal information, including to respond to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and the rights you may have, you can visit Shopify's Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights regarding your personal information here. Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of any information found on such sites. Information you provide on public or semi-public sites, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of such third-party platforms without limitation as to their use by us or any third party. Our inclusion of such links does not, in itself, imply an endorsement of the content on such platforms or of their owners or operators, except as stated on the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact information set forth below to request deletion. As of the effective date of this Privacy Policy, we are not aware that we “share” or “sell” (as those terms are defined under applicable law) the personal information of persons under the age of 16.

Security and retention of your information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Furthermore, any information you send us may not be secure during transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

The length of time we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide you with services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases, we may refuse your request as permitted by law.

Right of access/knowledge. You may have the right to request access to the personal information we hold about you.
Right to erasure. You may have the right to request that we delete the personal information we hold about you.
Right to correct. You may have the right to request that we correct inaccurate personal information we hold about you.
Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party, in certain circumstances and with certain exceptions.
Manage communication preferences. We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.



You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and all the rights you may have, including rights relating to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising these rights. We may need to verify your identity before we can process your requests, as permitted or required by applicable law. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have any complaints about how we handle your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details provided below or by lodging a complaint with your local data protection authority.

International transfers

Please note that we may transfer, store and process your personal information outside the country in which you live.

If we transfer your personal information outside the European Economic Area or the UK, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or any equivalent contract issued by the UK competent authority, as applicable, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this site, update the “Last Updated” date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call us or email us at electrichoot@gmail.com