FAQs

1. Where do you ship?

We ship worldwide! No matter where you live, we'll deliver your order right to your door.

2. How long does delivery take?

Estimated shipping times are:

USA & Canada: 7–12 business days
United Kingdom & Europe: 7–15 working days
Australia & New Zealand: 10–18 business days
Rest of the world: 10 to 20 working days
Please note that delays may occur due to customs or other unforeseen events.

3. How can I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. Use it to track the progress of your package online.

4. How can I contact customer support?

You can reach us anytime at electrichoot@gmail.com. We usually respond within 24 hours.

5. Can I cancel or modify my order?

If your order has not yet been processed or shipped, we can help you cancel or make changes. Please email us as soon as possible at electrichoot@gmail.com.

6. Do I have to pay customs or import taxes?

Some international orders may be subject to customs duties or taxes, depending on your country's regulations. These charges are the buyer's responsibility.

7. What if my item arrives damaged or defective?

We are committed to quality. If your item arrives damaged or malfunctioning, contact us immediately with photos and we will arrange a replacement or refund.

8. Do you offer refunds or returns?

Yes, we do! Please see our return and refund policy for full details. If you are not satisfied, we will do our best to make it right.

9. Are your gaming products compatible with all systems?

Most of our gaming mice and keyboards are plug-and-play via USB and work with Windows, macOS, and select consoles . Please refer to individual product descriptions for compatibility.

Do you still have questions?
📧 Email us anytime at electrichoot@gmail.com — we're here to help.